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Terms of Service
Terms of Service
Terms of Service
Effective Date: 23rd September, 2025
Effective Date: 23rd September, 2025
Welcome to HelloForce.ai! These Terms of Use (“Terms”) govern your access to and use of HelloForce.ai’s AI receptionist, voice automation, and lead generation services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
Welcome to HelloForce.ai! These Terms of Use (“Terms”) govern your access to and use of HelloForce.ai’s AI receptionist, voice automation, and lead generation services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Who We Are
1. Who We Are
HelloForce.ai (“HelloForce,” “we,” “our,” “us”) provides AI-powered reception, call answering, scheduling, and lead generation solutions for businesses across healthcare, legal, home services, and other industries.
HelloForce.ai (“HelloForce,” “we,” “our,” “us”) provides AI-powered reception, call answering, scheduling, and lead generation solutions for businesses across healthcare, legal, home services, and other industries.
2. Eligibility
2. Eligibility
You may use our Services only if you are at least 18 years old and have the authority to enter into binding contracts on behalf of yourself or your organization.
You may use our Services only if you are at least 18 years old and have the authority to enter into binding contracts on behalf of yourself or your organization.
3. Use of Services
3. Use of Services
You may use our Services solely for lawful business purposes.
You agree not to misuse or interfere with the Services, including attempts to access unauthorized systems or reverse engineer our technology.
You are responsible for ensuring your use of the Services complies with all applicable laws, including call recording, telemarketing, data privacy, and consumer protection laws in your jurisdiction.
You may use our Services solely for lawful business purposes.
You agree not to misuse or interfere with the Services, including attempts to access unauthorized systems or reverse engineer our technology.
You are responsible for ensuring your use of the Services complies with all applicable laws, including call recording, telemarketing, data privacy, and consumer protection laws in your jurisdiction.
4. Accounts & Security
4. Accounts & Security
To access the Services, you may need to create an account. You agree to provide accurate, complete, and up-to-date information.
You are responsible for safeguarding your login credentials.
Any activity conducted through your account will be deemed authorized by you.
To access the Services, you may need to create an account. You agree to provide accurate, complete, and up-to-date information.
You are responsible for safeguarding your login credentials.
Any activity conducted through your account will be deemed authorized by you.
5. Data & Privacy
5. Data & Privacy
By using the Services, you permit HelloForce.ai to process call data, transcripts, lead information, and related business data as part of providing Services.
We do not sell customer data. Please review our Privacy Policy [link] for details on how we collect, use, and protect your information.
By using the Services, you permit HelloForce.ai to process call data, transcripts, lead information, and related business data as part of providing Services.
We do not sell customer data. Please review our Privacy Policy [link] for details on how we collect, use, and protect your information.
6. AI-Generated Responses & Limitations
6. AI-Generated Responses & Limitations
Our Services leverage AI models to interact with callers and generate responses. While we strive for accuracy, AI outputs may occasionally be incomplete, inaccurate, or contextually incorrect.
HelloForce.ai does not guarantee that all leads, calls, or appointments will result in conversions, sales, or business outcomes.
Our Services leverage AI models to interact with callers and generate responses. While we strive for accuracy, AI outputs may occasionally be incomplete, inaccurate, or contextually incorrect.
HelloForce.ai does not guarantee that all leads, calls, or appointments will result in conversions, sales, or business outcomes.
7. Fees & Payment
7. Fees & Payment
Access to Services may be subject to subscription fees or usage-based charges.
Payments are due in accordance with the plan selected. Failure to pay may result in suspension or termination of Services.
All fees are non-refundable unless otherwise specified in writing.
Access to Services may be subject to subscription fees or usage-based charges.
Payments are due in accordance with the plan selected. Failure to pay may result in suspension or termination of Services.
All fees are non-refundable unless otherwise specified in writing.
8. Intellectual Property
8. Intellectual Property
All intellectual property rights in the Services, including AI models, call flows, designs, and software, remain with HelloForce.ai and its licensors.
You retain ownership of your business data and content you provide to the Services.
All intellectual property rights in the Services, including AI models, call flows, designs, and software, remain with HelloForce.ai and its licensors.
You retain ownership of your business data and content you provide to the Services.
9. Third-Party Services
9. Third-Party Services
Our Services may integrate with third-party applications (e.g., CRM, scheduling, or communication platforms). HelloForce.ai is not responsible for the performance, availability, or data handling practices of those third parties.
Our Services may integrate with third-party applications (e.g., CRM, scheduling, or communication platforms). HelloForce.ai is not responsible for the performance, availability, or data handling practices of those third parties.
10. Service Availability & Disclaimer
10. Service Availability & Disclaimer
We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation.
Services are provided “as is” and “as available,” without warranties of any kind, express or implied.
We aim to provide reliable Services but do not guarantee uninterrupted or error-free operation.
Services are provided “as is” and “as available,” without warranties of any kind, express or implied.
11. Limitation of Liability
11. Limitation of Liability
To the maximum extent permitted by law, HelloForce.ai and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data, arising from or related to the use of the Services.
To the maximum extent permitted by law, HelloForce.ai and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, or data, arising from or related to the use of the Services.
12. Indemnification
12. Indemnification
You agree to indemnify and hold harmless HelloForce.ai, its officers, employees, and partners from claims, damages, or liabilities arising out of your use of the Services, your violation of these Terms, or your infringement of third-party rights.
You agree to indemnify and hold harmless HelloForce.ai, its officers, employees, and partners from claims, damages, or liabilities arising out of your use of the Services, your violation of these Terms, or your infringement of third-party rights.
13. Termination
13. Termination
You may stop using the Services at any time.
We may suspend or terminate your account if you violate these Terms, misuse the Services, or fail to pay fees.
You may stop using the Services at any time.
We may suspend or terminate your account if you violate these Terms, misuse the Services, or fail to pay fees.
14. Governing Law & Dispute Resolution
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Insert Location], unless otherwise required by law.
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Insert Location], unless otherwise required by law.
15. Changes to Terms
15. Changes to Terms
We may update these Terms from time to time. If material changes are made, we will notify you via email or through our platform. Continued use of the Services after changes means you accept the updated Terms.
We may update these Terms from time to time. If material changes are made, we will notify you via email or through our platform. Continued use of the Services after changes means you accept the updated Terms.
16. Contact Us
16. Contact Us
Resources
Company
Resources
Company
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